Advocate Construction
- Market Research/Competitive Analysis
- Audience Modeling
- Brand Strategy
- Marketing Strategy
- Media Planning
- SEO & SEM
- Go-to-Market Strategy
- Social Media & Content Strategy
For over a decade, Advocate Construction has been a trusted leader in residential and commercial renovation, delivering high-quality roofing, siding, gutter, and exterior services to a growing customer base nationwide.
Grounded in integrity, craftsmanship, and hyper-local service, Advocate built its reputation through a primarily door-to-door, insurance-driven model. As the company matured, it faced a significant opportunity to capture more direct-to-consumer opportunities and unlock large-scale growth through a modern marketing engine, an elevated brand, and new referral pipelines. Quartermaster partnered with Advocate to assess its brand positioning, sales strategy, and marketing ecosystem, developing actionable recommendations to build an industry-leading D2C growth engine.
The Challenge
As Advocate prepared for its next stage of growth, it became clear that the brand and marketing ecosystem needed to evolve to match the company’s expanding ambitions. While Advocate had strong construction expertise and a loyal customer base, its marketing foundation was underdeveloped relative to competitors. The brand identity needed some refinement, the website and messaging were not yet optimized for consumer conversion, and its social media focused more on internal culture than customer-facing content. The company had also not yet invested in a formal marketing team, paid media, SEO, or inbound sales automation, creating room to build a more scalable, data-driven growth engine.
To fully capitalize on new D2C and referral opportunities, Advocate needed a cohesive brand system, a more strategic marketing and paid media infrastructure, and a scalable approach to lead generation that could support long-term success.


Research & Insights
Quartermaster conducted a full competitive and brand analysis, identifying where Advocate excelled, where it blended in, and where meaningful differentiation existed.
We mapped industry saturation points, emerging consumer expectations, and white-space opportunities for messaging, visual identity, digital presence, and customer engagement. Research also revealed substantial gaps in SEO, content strategy, paid media, and lead attribution, each limiting Advocate’s ability to scale. We assessed marketing, brand identity, tone of voice, and positioning assets to diagnose inconsistencies and opportunities for modernization.
Finally, we evaluated high-potential referral audiences and uncovered a strong market opportunity to grow through strategic relationships with real estate and home service professionals.

The Solution: A Multi-Phased, Actionable Roadmap
Quartermaster delivered a comprehensive, phased roadmap designed to transform Advocate into a best-in-class D2C organization. We began with brand and communications tune-ups to polish the visual identity, refine messaging, reskin key marketing materials, and elevate brand destinations for stronger conversion. From there, we built the backbone of a modern inbound sales infrastructure, defining workflows, email and SMS automations, lead routing protocols, and KPI expectations needed for operational excellence.
We developed Advocate’s SEO strategy through recommendations for on-site optimization, metadata restructuring, content pillar development, and backlinking opportunities. On the paid media front, we designed a full-funnel D2C model spanning Google Ads, Local Service Ads, Meta Ads, geotargeting, and retargeting, complete with testing timelines, KPI targets, CAC benchmarks, and a roadmap for efficient scaling. We also reinvented the insurance-driven winback strategy with new landing pages, geo-targeted creative, paid tactics, and automated workflows to amplify door-to-door efforts.
At the organizational level, we created staffing models, job descriptions, salary benchmarks, and a phased hiring plan, laying the foundation for an enterprise-level marketing team capable of owning D2C operations at scale.

Outcome & Conclusion
With a clear strategic roadmap in place, Advocate is now entering Phase 1 of implementation, a foundational stage in which Quartermaster will modernize the brand identity, refine existing marketing materials, strengthen the marketing infrastructure, optimize inbound sales processes through HubSpot automation, establish a robust SEO foundation, build the systems required for scalable D2C growth, and launch an insurance winback strategy to capture low-hanging opportunities. Together, these initiatives will create a customer journey that is streamlined, trackable, and conversion-ready while amplifying the effectiveness of Advocate’s existing door-to-door efforts.
We will also be supporting the hiring process for Advocate’s first key internal hire: a Senior Marketing Specialist whom Quartermaster will train across HubSpot, SEO, social media, and reporting to ensure consistent execution across channels. As these components come online, Advocate will gain faster lead response times, stronger conversion rates, increased organic visibility, and a more polished, consumer-focused brand presence – essential milestones that prepare the company for Phase 2 and the scaling of paid media initiatives.
By building this foundation, Quartermaster is equipping Advocate with a revenue-generating engine capable of supporting long-term D2C expansion and positioning the company for sustained, enterprise-level growth.













































































































































































